Hospitality Award.
Hospitality Industry (General) Award 2020. Verified penalty rates, shift loadings, leave loading and RDO arrangements, with a live calculator under the NES.
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| Component | Formula | Value |
|---|---|---|
| Accrual rate (FULL-TIME) | 4 wks × 38h ÷ 52 | 2.923 hrs/wk |
| Hours accrued | 2.923 × 52 wks | 152.42 hrs |
| Hourly base rate | - | $35.00 |
| Base leave value | 152.42 × $35.00 | $5,334.62 |
| 17.5% leave loading | base × 0.175 | + $933.56 |
| Total payout | - | $6,268.17 |
Disclaimer: This tool does not constitute legal or financial advice. Results may be inaccurate due to changes in legislation or your circumstances. This tool does not constitute legal or financial advice. We do not recommend taking actions based solely on these results. The calculator makes assumptions and results may be inaccurate due to changes in legislation, modern awards, or your personal circumstances. You use this information at your own risk. We can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong. For official guidance, visit Fair Work Ombudsman (fairwork.gov.au). Fair Work Ombudsman.
Hospitality Award pay rates and penalties.
Dollar rates effective from 1 July 2026 after the Annual Wage Review increase. Penalty rates verified against the MA000009 award text.
Penalty rates by shift type
What each hour is worth as a percentage of the base rate, for permanent and casual employees.
Hourly rate by classification level
60 levels, measured from $0 so the gaps between them are true to scale.
Grey bars fall below the adult national minimum wage. The award itself sets these rates, and the key below says who each one applies to.
- Introductory levelIntroductory level, up to 3 months (Sch A.1)
- Food and beverage, Level 1Food and beverage attendant grade 1
- Guest service, Level 1Guest service grade 1
- Kitchen attendant, Level 1Kitchen attendant grade 1
- Clerical, Level 2Clerical grade 1
- Cook, Level 2Cook grade 1
- Security, Level 2Door person/security officer grade 1
- Food and beverage, Level 2Food and beverage attendant grade 2
- Front office, Level 2Front office grade 1
- Gardener, Level 2Gardener grade 1
- Guest service, Level 2Guest service grade 2
- Kitchen attendant, Level 2Kitchen attendant grade 2
- Leisure attendant, Level 2Leisure attendant grade 1
- Storeperson, Level 2Storeperson grade 1
- Clerical, Level 3Clerical grade 2
- Cook, Level 3Cook grade 2
- Food and beverage, Level 3Food and beverage attendant grade 3
- Fork-lift driver, Level 3Fork-lift driver
- Front office, Level 3Front office grade 2
- Gardener, Level 3Gardener grade 2
- Guest service, Level 3Guest service grade 3
- Handyperson, Level 3Handyperson
- Kitchen attendant, Level 3Kitchen attendant grade 3
- Leisure attendant, Level 3Leisure attendant grade 2
- Storeperson, Level 3Storeperson grade 2
- Security, Level 3Timekeeper/security officer grade 2
- Clerical, Level 4Clerical grade 3
- Cook, Level 4Cook (tradesperson) grade 3
- Food and beverage, Level 4Food and beverage attendant (tradesperson) grade 4
- Front office, Level 4Front office grade 3
- Gardener, Level 4Gardener grade 3 (tradesperson)
- Guest service, Level 4Guest service grade 4
- Leisure attendant, Level 4Leisure attendant grade 3
- Storeperson, Level 4Storeperson grade 3
- Clerical, Level 5Clerical supervisor
- Cook, Level 5Cook (tradesperson) grade 4
- Food and beverage, Level 5Food and beverage supervisor
- Front office, Level 5Front office supervisor
- Gardener, Level 5Gardener grade 4 (tradesperson)
- Guest service, Level 5Guest service supervisor
- Cook, Level 6Cook (tradesperson) grade 5
- Casino introductory levelIntroductory level, casino gaming
- Casino electronic gaming, Level 1Casino electronic gaming employee grade 1
- Casino electronic gaming, Level 2Casino electronic gaming employee grade 2
- Casino equipment technicians, Level 2Casino equipment technician grade 1
- Casino table gaming, Level 2Casino table gaming employee grade 1
- Casino security, Level 2Customer liaison officer
- Casino finance, Level 2Gaming finance employee grade 1
- Casino equipment technicians, Level 3Casino equipment technician grade 2
- Casino finance, Level 3Gaming finance employee grade 2
- Casino security, Level 3Security officer grade 1
- Casino table gaming, Level 3ACasino table gaming employee grade 2
- Casino equipment technicians, Level 4Casino equipment technician grade 3
- Casino finance, Level 4Gaming finance employee grade 3
- Casino security, Level 4Security officer grade 2
- Casino table gaming, Level 5Casino table gaming employee grade 3
- Casino finance, Level 5Gaming finance employee grade 4
- Casino table gaming, Level 6Casino table gaming employee grade 4
- Casino finance, Level 6Gaming finance employee grade 5
- Casino security, Level 6Surveillance operator
National Minimum Wage, 4-year trend
Lifted each year by the Annual Wage Review. Up 23.7% since FY2023. Percentages are the movement in the NMW itself, which exceeded the award increase in the years the Commission realigned it to the C13 rate.
Where these numbers come from
- Dollar rates
- The MA000009 award text as consolidated by the Fair Work Commission, reflecting Annual Wage Review [2026] FWCFB 3500, effective 1 July 2026.
- Penalty rates and allowances
- MA000009 on awards.fairwork.gov.au, the official award text.
- Your own figures
- Check your classification in the FWO Pay Calculator.
Penalty rates in full
Every loading in the award, side by side for full-time, part-time and casual employees.
| Hours worked | Full-time / part-time | Casual (incl. loading) |
|---|---|---|
| Ordinary hours | 100% | 125% |
| Saturday | 125% | 150% |
| Sunday | 150% | 175% |
| Public holiday | 225% | 250% |
All values are percentages of the base hourly rate. Casual rates shown are inclusive of the 25% casual loading on top of the FT/PT rate. For your own dollar amounts, use the FWO Pay Calculator.
These are the percentages. To turn them into dollars for a specific roster, the penalty rates calculator prices Saturday, Sunday, public holiday and shift hours against this award’s own classification rates.
Pay rates by classification
Weekly rates are for 38 ordinary hours. Casual hourly includes the 25% loading.
| Level | Classification | Weekly rate | Hourly rate | Casual hourly |
|---|---|---|---|---|
| Introductory level | Introductory level, up to 3 months (Sch A.1) | $978.10 | $25.74 | $32.18 |
| Food and beverage, Level 1 | Food and beverage attendant grade 1 | $1,004.90 | $26.44 | $33.05 |
| Guest service, Level 1 | Guest service grade 1 | $1,004.90 | $26.44 | $33.05 |
| Kitchen attendant, Level 1 | Kitchen attendant grade 1 | $1,004.90 | $26.44 | $33.05 |
| Clerical, Level 2 | Clerical grade 1 | $1,029.10 | $27.08 | $33.85 |
| Cook, Level 2 | Cook grade 1 | $1,029.10 | $27.08 | $33.85 |
| Security, Level 2 | Door person/security officer grade 1 | $1,029.10 | $27.08 | $33.85 |
| Food and beverage, Level 2 | Food and beverage attendant grade 2 | $1,029.10 | $27.08 | $33.85 |
| Front office, Level 2 | Front office grade 1 | $1,029.10 | $27.08 | $33.85 |
| Gardener, Level 2 | Gardener grade 1 | $1,029.10 | $27.08 | $33.85 |
| Guest service, Level 2 | Guest service grade 2 | $1,029.10 | $27.08 | $33.85 |
| Kitchen attendant, Level 2 | Kitchen attendant grade 2 | $1,029.10 | $27.08 | $33.85 |
| Leisure attendant, Level 2 | Leisure attendant grade 1 | $1,029.10 | $27.08 | $33.85 |
| Storeperson, Level 2 | Storeperson grade 1 | $1,029.10 | $27.08 | $33.85 |
| Clerical, Level 3 | Clerical grade 2 | $1,062.90 | $27.97 | $34.96 |
| Cook, Level 3 | Cook grade 2 | $1,062.90 | $27.97 | $34.96 |
| Food and beverage, Level 3 | Food and beverage attendant grade 3 | $1,062.90 | $27.97 | $34.96 |
| Fork-lift driver, Level 3 | Fork-lift driver | $1,062.90 | $27.97 | $34.96 |
| Front office, Level 3 | Front office grade 2 | $1,062.90 | $27.97 | $34.96 |
| Gardener, Level 3 | Gardener grade 2 | $1,062.90 | $27.97 | $34.96 |
| Guest service, Level 3 | Guest service grade 3 | $1,062.90 | $27.97 | $34.96 |
| Handyperson, Level 3 | Handyperson | $1,062.90 | $27.97 | $34.96 |
| Kitchen attendant, Level 3 | Kitchen attendant grade 3 | $1,062.90 | $27.97 | $34.96 |
| Leisure attendant, Level 3 | Leisure attendant grade 2 | $1,062.90 | $27.97 | $34.96 |
| Storeperson, Level 3 | Storeperson grade 2 | $1,062.90 | $27.97 | $34.96 |
| Security, Level 3 | Timekeeper/security officer grade 2 | $1,062.90 | $27.97 | $34.96 |
| Clerical, Level 4 | Clerical grade 3 | $1,119.10 | $29.45 | $36.81 |
| Cook, Level 4 | Cook (tradesperson) grade 3 | $1,119.10 | $29.45 | $36.81 |
| Food and beverage, Level 4 | Food and beverage attendant (tradesperson) grade 4 | $1,119.10 | $29.45 | $36.81 |
| Front office, Level 4 | Front office grade 3 | $1,119.10 | $29.45 | $36.81 |
| Gardener, Level 4 | Gardener grade 3 (tradesperson) | $1,119.10 | $29.45 | $36.81 |
| Guest service, Level 4 | Guest service grade 4 | $1,119.10 | $29.45 | $36.81 |
| Leisure attendant, Level 4 | Leisure attendant grade 3 | $1,119.10 | $29.45 | $36.81 |
| Storeperson, Level 4 | Storeperson grade 3 | $1,119.10 | $29.45 | $36.81 |
| Clerical, Level 5 | Clerical supervisor | $1,189.40 | $31.30 | $39.13 |
| Cook, Level 5 | Cook (tradesperson) grade 4 | $1,189.40 | $31.30 | $39.13 |
| Food and beverage, Level 5 | Food and beverage supervisor | $1,189.40 | $31.30 | $39.13 |
| Front office, Level 5 | Front office supervisor | $1,189.40 | $31.30 | $39.13 |
| Gardener, Level 5 | Gardener grade 4 (tradesperson) | $1,189.40 | $31.30 | $39.13 |
| Guest service, Level 5 | Guest service supervisor | $1,189.40 | $31.30 | $39.13 |
| Cook, Level 6 | Cook (tradesperson) grade 5 | $1,221.10 | $32.13 | $40.16 |
| Casino introductory level | Introductory level, casino gaming | $993.00 | $26.13 | $32.66 |
| Casino electronic gaming, Level 1 | Casino electronic gaming employee grade 1 | $1,050.20 | $27.64 | $34.55 |
| Casino electronic gaming, Level 2 | Casino electronic gaming employee grade 2 | $1,084.10 | $28.53 | $35.66 |
| Casino equipment technicians, Level 2 | Casino equipment technician grade 1 | $1,084.10 | $28.53 | $35.66 |
| Casino table gaming, Level 2 | Casino table gaming employee grade 1 | $1,084.10 | $28.53 | $35.66 |
| Casino security, Level 2 | Customer liaison officer | $1,084.10 | $28.53 | $35.66 |
| Casino finance, Level 2 | Gaming finance employee grade 1 | $1,084.10 | $28.53 | $35.66 |
| Casino equipment technicians, Level 3 | Casino equipment technician grade 2 | $1,119.10 | $29.45 | $36.81 |
| Casino finance, Level 3 | Gaming finance employee grade 2 | $1,119.10 | $29.45 | $36.81 |
| Casino security, Level 3 | Security officer grade 1 | $1,119.10 | $29.45 | $36.81 |
| Casino table gaming, Level 3A | Casino table gaming employee grade 2 | $1,171.70 | $30.83 | $38.54 |
| Casino equipment technicians, Level 4 | Casino equipment technician grade 3 | $1,189.40 | $31.30 | $39.13 |
| Casino finance, Level 4 | Gaming finance employee grade 3 | $1,189.40 | $31.30 | $39.13 |
| Casino security, Level 4 | Security officer grade 2 | $1,189.40 | $31.30 | $39.13 |
| Casino table gaming, Level 5 | Casino table gaming employee grade 3 | $1,224.70 | $32.23 | $40.29 |
| Casino finance, Level 5 | Gaming finance employee grade 4 | $1,224.70 | $32.23 | $40.29 |
| Casino table gaming, Level 6 | Casino table gaming employee grade 4 | $1,260.00 | $33.16 | $41.45 |
| Casino finance, Level 6 | Gaming finance employee grade 5 | $1,260.00 | $33.16 | $41.45 |
| Casino security, Level 6 | Surveillance operator | $1,260.00 | $33.16 | $41.45 |
Rates effective from 1 July 2026 after the Annual Wage Review increase. Weekly rates are for 38 ordinary hours. Casual rates include the 25% loading on top of the hourly rate. Source: the MA000009 award text as consolidated to 1 July 2026.
Hourly and casual hourly rates above exclude the fork-lift driver allowance ($0.44 an hour) and the airport catering supervisory allowance, which are paid for all purposes (clause 26.2(b)), so where they apply they are added before penalties, loadings and annual leave pay.
Allowances
Paid on top of the base rate. Amounts effective from 1 July 2026.
| Allowance | Amount | Frequency | Notes |
|---|---|---|---|
| First aid allowance | $13.43 | per week | Full-time. Part-time and casual employees get $2.69 per day up to $13.43 a week. For an employee with a current first aid qualification who is appointed to perform first aid duty (cl 26.12). |
| Split shift allowance, 2 to 3 hours | $3.69 | per day | Full-time and part-time employees who work split shifts, where the period between shifts is between 2 and 3 hours (cl 26.14(b)(i)). |
| Split shift allowance, more than 3 hours | $5.60 | per day | Where the period between shifts is more than 3 hours (cl 26.14(b)(ii)). |
| Overtime meal allowance | $17.42 | per occasion | Full-time and part-time employees required to work more than 2 hours overtime without being told on or before the previous day. The employer may supply a meal instead (cl 26.4(b)). |
| Tool and equipment allowance, cooks | $2.03 | per day | For a cook or apprentice cook required to provide and use their own tools, up to $9.94 a week (cl 26.5(a)). |
| Laundry allowance, catering employers | $6.16 | per week | Full-time employees of a catering employer (including airport catering) who launder required special clothing. Part-time and casual employees get $2.10 per uniform. Other employers must pay an agreed laundry allowance or reimburse the cost (cl 26.6(c) and (d)). |
| Laundry allowance, motels | $2.46 | per uniform | For a motel employee who launders required special clothing, up to $7.65 a week (cl 26.6(e)). |
| Fork-lift driver allowance | $0.44 | per hour | For an employee engaged to drive a fork-lift. Paid for all purposes (cl 26.2(b), 26.3(a)), so it is added to the hourly rate before penalties, loadings and annual leave pay. The Fork-lift driver row above excludes it. |
| Overnight stay allowance | $67.15 | per overnight stay | For an employee asked to stay overnight on the premises to assist guests outside business hours. Covers up to one hour of work; longer work is paid at 150% (cl 26.15). |
| Airport catering supervisory allowance | $22.38 - $58.19 | per week | Airport catering employees who supervise others: $22.38 for up to 5, $30.78 for 6 to 10, $34.69 for 11 to 20, $58.19 for more than 20. Paid for all purposes (cl 26.2(b), 26.13). |
| Motor vehicle allowance, managerial staff | $1.01 | per km | Managerial Staff (Hotels) required to use their own vehicle, per authorised kilometre (cl 26.7). |
| Airport catering travel allowance | $8.65 | per day | Paid by an airport catering employer for each day of work (cl 26.11). |
The numbers that drive this award.
Set by Hospitality Industry (General) Award 2020 (MA000009) and the NES.
Award-specific provisions.
Where this award goes beyond, or sits at, the NES floor.
Casino shift workers under clause 28.5 (5 weeks annual leave instead of 4).
Day workers get a flat 17.5% on the minimum hourly rate. Shift workers get the same flat 17.5%. Run the numbers in the annual leave loading calculator.
No formal RDO accrual cycle in this award. Time off in lieu of overtime (TOIL) may still be available.
Calculate your leave under this award
The Hospitality Award sets your pay rates, but your paid leave runs on the National Employment Standards. Work out 4 weeks of holidays with the annual leave calculator, and your 10 days of paid sick and carer's leave with the personal leave calculator. To confirm which award applies to you and how it lifts entitlements above the NES floor, read our guide to modern awards.
Casuals under this award who want to become permanent use the employee choice pathway, which replaced casual conversion in 2024. See casual conversion and what replaced it for the 6 month rule, the 21 day employer response and the three grounds for refusal.
Who this award covers.
The Hospitality Award (MA000009) is the common name for the Hospitality Industry (General) Award 2020. Industries, work types and exclusions are taken from the Fair Work Ombudsman summary.
Industries
Work types
Notes & exclusions. Public holiday rate is 225% for full-time and part-time employees. Managerial Staff (Hotels) are paid a minimum annual salary of $63,617 (clause 18.2), which the pay table does not list because the award sets no weekly rate for it. Casino shift workers qualify as continuous-shift workers and receive 5 weeks annual leave under NES s.87(1)(b).
Roles paid under this award.
Each classification has its own pay grade. Use the FWO Pay Calculator for current dollar rates.
- 01food and beverage attendant
- 02food and beverage supervisor
- 03kitchen attendant
- 04cook
- 05commi chef
- 06demi chef
- 07chef de partie
- 08apprentice cook
- 09guest service employee
- 10guest service supervisor
- 11front office employee
- 12clerical employee
- 13door person/security officer
- 14timekeeper/security officer
- 15leisure attendant
- 16storeperson
- 17fork-lift driver
- 18handyperson
- 19gardener
- 20managerial staff (hotels)
- 21casino table gaming employee
- 22casino electronic gaming employee
- 23gaming finance employee
- 24casino equipment technician
- 25customer liaison officer
- 26surveillance operator
Hospitality Award questions, answered.
Penalty rates, leave entitlements and award-specific provisions under MA000009. Verified against the modern award text.
Who does the Hospitality Award cover?
What is the Saturday penalty rate under the Hospitality Award?
What is the Sunday rate under the Hospitality Award?
What is the public holiday rate under the Hospitality Award?
How many weeks of annual leave do I get under the Hospitality Award?
How is annual leave loading calculated under the Hospitality Award?
What is the casual loading under the Hospitality Award?
Does the Hospitality Award include rostered days off (RDOs)?
Where do I find current pay rates by classification under the Hospitality Award?
Verified against the modern award text.
Penalty rates, shift loadings and continuous-shift eligibility on this page were verified against Hospitality Industry (General) Award 2020 (MA000009) on the Fair Work Commission's awards.fairwork.gov.au.
For up-to-date pay rates by classification, refer to the FWO Pay Calculator. Modern awards are reviewed and varied periodically by the Fair Work Commission; check the source for the latest text.