Cleaning Services Award.

Cleaning Services Award 2020 (MA000022) covers contract cleaning services, event cleaning, hygiene and pollution control, trolley collection. Common roles include sweeping and mopping, toilet cleaning, carpet and soft furnishing spot cleaning, internal and external glass cleaning. The only award in this set that pays part-time employees more per hour than full-time employees: clause 10.2 adds a 15% part-time allowance to every ordinary hour, which lifts the Level 1 part-time rate to $31.14 against $27.08 full-time and carries through to Saturday (165%), Sunday (215%) and public holidays (265%). The trade-off is that a part-timer can be rostered up to 7.6 hours a day and 38 hours a week without overtime. The allowance does not apply to overtime or to the non-rotating midnight-to-8am shift, where full-time and part-time are both 130%. Shift loadings are 115% for a Monday to Friday shift starting before 6am or finishing after 6pm and 130% for a non-rotating shift finishing after midnight and no later than 8am. Minimum engagement is set by floor area rather than a flat number of hours (clause 13.5): 1 hour at a stand-alone site under 300 square metres, 2 hours up to 2,000, 3 hours up to 5,000 and 4 hours at 5,000 or more. Junior rates apply only to employees of shopping trolley collection contractors. Covers contract cleaning only, so cleaners employed directly by the site occupier usually fall under that occupier's award, and retail trolley collection sits under the General Retail Industry Award instead.

Full-time and part-time employees are paid 150% of the base hourly rate (1.50x) for working on Saturday. Casuals receive 175% (the FT rate plus the 25% casual loading).

FT/PT employees are paid 200% of the base hourly rate (2.00x) for Sunday work. Casuals receive 225% (the FT rate plus the 25% casual loading). This is one of the higher Sunday rates in the modern-award system.

FT/PT employees who work on a gazetted public holiday are paid 250% of the base hourly rate (2.50x). Casuals receive 275% (the FT rate plus the 25% casual loading). Employees who don't work the holiday receive their ordinary day's pay if it would otherwise have been a working day.

Standard full-time employees get 4 weeks of paid annual leave per year under the NES. An employee who works a roster under which they may be rostered on any day of the week and who is regularly rostered on Sundays and public holidays is a shiftworker for the NES and receives a 5th week of annual leave (clause 21.2). The 5-week entitlement comes from NES s.87(1)(b), which the Cleaning Services Award classifies eligibility for. Calculate annual leave accrual →

Shift workers receive the GREATER OF 17.5% leave loading on the minimum hourly rate, OR the shift penalty they would have earned during the period of leave. The award protects shift workers from earning less on leave than they would have working the shifts. Leave loading calculator →

25% on top of the base hourly rate, in lieu of paid annual leave, paid personal leave and notice entitlements. Casual loading is added to the FT/PT rate when a casual works any of the penalty-rate hours above (Saturday, Sunday, public holiday, evening, night).

Yes. Optional 4-week cycle of 152 ordinary hours worked on a rostered day off basis (clause 13.1(b)(ii)), giving up to 12 rostered days off over each 12-month period (clause 13.2). RDOs are paid days off, distinct from annual leave; they exist to balance ordinary hours over a fixed period. If you are paid out on termination, accrued RDO time is typically included.

Yes. Under this award, evening work Mon-Fri shift starting before 6am or finishing after 6pm attracts 115% of the base hourly rate (1.15x); night-shift work attracts 115% of the base hourly rate (1.15x); permanent night shift attracts 130% of the base hourly rate (1.30x). Casuals receive an additional 25% casual loading on top of these penalty rates.

Pay rates by classification under MA000022 change quarterly with Fair Work Commission Annual Wage Review decisions. The official source is the FWO Pay Calculator, which always reflects the current rates. Open the FWO Pay Calculator →