Health Professionals and Support Services Award 2020. Verified penalty rates, shift loadings, leave loading and RDO arrangements, with a live calculator under the NES.
| Component | Formula | Value |
|---|---|---|
| Accrual rate (FULL-TIME) | 4 wks × 38h ÷ 52 | 2.923 hrs/wk |
| Hours accrued | 2.923 × 52 wks | 152.42 hrs |
| Hourly base rate | - | $35.00 |
| Base leave value | 152.42 × $35.00 | $5,334.62 |
| 17.5% leave loading | base × 0.175 | + $933.56 |
| Total payout | - | $6,268.17 |
Disclaimer: This tool does not constitute legal or financial advice. Results may be inaccurate due to changes in legislation or your circumstances. This tool does not constitute legal or financial advice. We do not recommend taking actions based solely on these results. The calculator makes assumptions and results may be inaccurate due to changes in legislation, modern awards, or your personal circumstances. You use this information at your own risk. We can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong. For official guidance, visit Fair Work Ombudsman (fairwork.gov.au). Fair Work Ombudsman.
Dollar rates effective from 1 July 2026 after the 4.75% Annual Wage Review increase. Penalty rates verified against the MA000027 award text.
What each hour is worth as a percentage of the base rate, for permanent and casual employees.
13 levels, measured from $0 so the gaps between them are true to scale.
Lifted each year by the Annual Wage Review. Up 23.7% since FY2023. Percentages are the movement in the NMW itself, which exceeded the award increase in the years the Commission realigned it to the C13 rate.
Every loading in the award, side by side for full-time, part-time and casual employees.
| Hours worked | Full-time / part-time | Casual (incl. loading) |
|---|---|---|
| Ordinary hours | 100% | 125% |
| Saturday | 150% | 175% |
| Sunday | 150% | 175% |
| Public holiday | 250% | 275% |
| Evening, shift commencing 6pm-6am or finishing 6pm-8am | 115% | 140% |
| Night shift | 115% | 140% |
All values are percentages of the base hourly rate. Casual rates shown are inclusive of the 25% casual loading on top of the FT/PT rate. For your own dollar amounts, use the FWO Pay Calculator.
These are the percentages. To turn them into dollars for a specific roster, the penalty rates calculator prices Saturday, Sunday, public holiday and shift hours against this award’s own classification rates.
Weekly rates are for 38 ordinary hours. Casual hourly includes the 25% loading.
| Level | Classification | Weekly rate | Hourly rate | Casual hourly |
|---|---|---|---|---|
| Level 1 | Support services level 1 (entry: cleaner, orderly, general clerk) | $1,024.70 | $26.97 | $33.71 |
| Level 2 | Support services level 2 (driver, housekeeper, storeperson, diet cook) | $1,065.20 | $28.03 | $35.04 |
| Level 3 | Support services level 3 | $1,106.20 | $29.11 | $36.39 |
| Level 4 | Support services level 4 | $1,119.10 | $29.45 | $36.81 |
| Level 5 | Support services level 5 | $1,157.20 | $30.45 | $38.06 |
| Level 6 | Support services level 6 | $1,219.50 | $32.09 | $40.11 |
| Level 7 | Support services level 7 | $1,241.40 | $32.67 | $40.84 |
| Level 8.1 | Support services level 8, pay point 1 | $1,283.50 | $33.78 | $42.23 |
| Level 8.2 | Support services level 8, pay point 2 | $1,317.20 | $34.66 | $43.33 |
| Level 8.3 | Support services level 8, pay point 3 | $1,409.70 | $37.10 | $46.38 |
| Level 9.1 | Support services level 9, pay point 1 | $1,435.00 | $37.76 | $47.20 |
| Level 9.2 | Support services level 9, pay point 2 | $1,485.90 | $39.10 | $48.88 |
| Level 9.3 | Support services level 9, pay point 3 | $1,497.80 | $39.42 | $49.28 |
Rates effective from 1 July 2026 after the 4.75% Annual Wage Review increase. Weekly rates are for 38 ordinary hours. Casual rates include the 25% loading on top of the hourly rate. Source: FWO Pay Guides.
Paid on top of the base rate. Amounts effective from 1 July 2026.
| Allowance | Amount | Frequency | Notes |
|---|---|---|---|
| On call allowance, Monday to Saturday | $26.34 | per 24-hour period or part thereof | Clause 23.2(d). |
| On call allowance, Sunday and public holiday | $52.56 | per 24-hour period or part thereof | Exactly double the weekday rate. |
| Meal allowance | $17.30 | per occasion | Two-tier: $17.30 for the first meal and $15.60 for an extra meal. |
| Vehicle allowance | $1.01 | per km | For required use of the employee's own vehicle. |
Set by Health Professionals and Support Services Award 2020 (MA000027) and the NES.
Where this award goes beyond, or sits at, the NES floor.
An employee regularly rostered to work Sundays and public holidays is a shiftworker for the NES and receives a 5th week of annual leave (clause 27.2).
Standard 17.5% on minimum hourly rate. Shift workers receive the GREATER OF 17.5% or the shift penalty they would have earned during the leave. Run the numbers in the annual leave loading calculator.
No formal RDO accrual cycle in this award. Time off in lieu of overtime (TOIL) may still be available.
The Health Professionals Award sets your pay rates, but your paid leave runs on the National Employment Standards. Work out 4 weeks of holidays with the annual leave calculator, and your 10 days of paid sick and carer's leave with the personal leave calculator. To confirm which award applies to you and how it lifts entitlements above the NES floor, read our guide to modern awards.
The Health Professionals Award (MA000027) is the common name for the Health Professionals and Support Services Award 2020. Industries, work types and exclusions are taken from the Fair Work Ombudsman summary.
Notes & exclusions. Saturday and Sunday are both 150% for full-time and part-time employees (175% for casuals): clause 26.1 sets one rate for all ordinary hours between midnight Friday and midnight Sunday, so there is no premium for Sunday over Saturday. There is a single 115% shift loading rather than separate afternoon, night and permanent-night rates, triggered where ordinary rostered hours commence between 6.00pm and 6.00am or finish between 6.00pm and 8.00am (clause 26.3), and it does not apply on a weekend or public holiday. The day-worker span is 6.00am to 6.00pm Monday to Friday in general, but runs to 9.00pm plus Saturday morning in private medical and dental practices and 7.00am to 9.00pm seven days in 7-day medical imaging practices, so the same hours can be ordinary time in one workplace and penalty time in another. The rate table below is the support services grid; health professional employees sit on a separate 19-point grid in Schedule C, running from $1,174.00 a week at Level 1 pay point 1 to $2,705.10 a week at Level 4 pay point 4. Separate rate tables for dental assistants and pathology collectors took effect on 1 April 2026 and are expressed as applying until 31 December 2026. Excludes medical practitioners (clause 4.6(d)), nurses, aged care direct care workers and disability support workers, who each have their own award.
Each classification has its own pay grade. Use the FWO Pay Calculator for current dollar rates.
Penalty rates, leave entitlements and award-specific provisions under MA000027. Verified against the modern award text.
Penalty rates, shift loadings and continuous-shift eligibility on this page were verified against Health Professionals and Support Services Award 2020 (MA000027) on the Fair Work Commission's awards.fairwork.gov.au.
For up-to-date pay rates by classification, refer to the FWO Pay Calculator. Modern awards are reviewed and varied periodically by the Fair Work Commission; check the source for the latest text.