Supported Employment Services Award 2020. Verified penalty rates, shift loadings, leave loading and RDO arrangements, with a live calculator under the NES.
| Component | Formula | Value |
|---|---|---|
| Accrual rate (FULL-TIME) | 4 wks × 38h ÷ 52 | 2.923 hrs/wk |
| Hours accrued | 2.923 × 52 wks | 152.42 hrs |
| Hourly base rate | - | $35.00 |
| Base leave value | 152.42 × $35.00 | $5,334.62 |
| 17.5% leave loading | base × 0.175 | + $933.56 |
| Total payout | - | $6,268.17 |
Disclaimer: This tool does not constitute legal or financial advice. Results may be inaccurate due to changes in legislation or your circumstances. This tool does not constitute legal or financial advice. We do not recommend taking actions based solely on these results. The calculator makes assumptions and results may be inaccurate due to changes in legislation, modern awards, or your personal circumstances. You use this information at your own risk. We can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong. For official guidance, visit Fair Work Ombudsman (fairwork.gov.au). Fair Work Ombudsman.
Dollar rates effective from 1 July 2026 after the 4.75% Annual Wage Review increase. Penalty rates verified against the MA000103 award text.
What each hour is worth as a percentage of the base rate, for permanent and casual employees.
9 levels, measured from $0 so the gaps between them are true to scale.
Grey bars fall below the adult national minimum wage. Junior and apprentice classifications are lawfully paid a set percentage of the adult rate under this award.
Lifted each year by the Annual Wage Review. Up 23.7% since FY2023. Percentages are the movement in the NMW itself, which exceeded the award increase in the years the Commission realigned it to the C13 rate.
Every loading in the award, side by side for full-time, part-time and casual employees.
| Hours worked | Full-time / part-time | Casual (incl. loading) |
|---|---|---|
| Ordinary hours | 100% | 125% |
| Saturday | 150% | See notes |
| Sunday | 200% | See notes |
| Public holiday | 250% | See notes |
| Evening, shift finishing after 6pm and at or before midnight Mon-Fri | 115% | See notes |
| Night shift | 130% | See notes |
This award does not state a casual public holiday rate. Rather than publish a figure the award text does not support, we show none. Check the FWO Pay Calculator for your classification.
This award does not pay one set of rates. The table above is the stream covering most employees. These streams differ:
| Stream | Saturday | Sunday | Public holiday | Leave loading |
|---|---|---|---|---|
| Catering services employees | 150% | 175% | 250% | 17.5% |
All values are percentages of the base hourly rate. Casual rates shown are inclusive of the 25% casual loading on top of the FT/PT rate. For your own dollar amounts, use the FWO Pay Calculator.
These are the percentages. To turn them into dollars for a specific roster, the penalty rates calculator prices Saturday, Sunday, public holiday and shift hours against this award’s own classification rates.
Weekly rates are for 38 ordinary hours. Casual hourly includes the 25% loading.
| Level | Classification | Weekly rate | Hourly rate | Casual hourly |
|---|---|---|---|---|
| Grade A | Grade A (disability-specific grade, below Grade 1 duties; labelled "from 30 June 2026" in the clause 15.2 table) | $316.30 | $8.32 | $10.40 |
| Grade B | Grade B (disability-specific grade, below Grade 1 duties; labelled "from 30 June 2026" in the clause 15.2 table) | $632.80 | $16.65 | $20.81 |
| Grade 1 | Grade 1 (entry, below the National Minimum Wage as published) | $978.10 | $25.74 | $32.18 |
| Grade 2 | Grade 2 | $1,004.90 | $26.44 | $33.05 |
| Grade 3 | Grade 3 | $1,029.10 | $27.08 | $33.85 |
| Grade 4 | Grade 4 | $1,062.90 | $27.97 | $34.96 |
| Grade 5 | Grade 5 (trade qualified, the award standard rate) | $1,119.10 | $29.45 | $36.81 |
| Grade 6 | Grade 6 (supervisor or trainer) | $1,221.10 | $32.13 | $40.16 |
| Grade 7 | Grade 7 (senior supervisor or assessor) | $1,270.50 | $33.43 | $41.79 |
Rates effective from 1 July 2026 after the 4.75% Annual Wage Review increase. Weekly rates are for 38 ordinary hours. Casual rates include the 25% loading on top of the hourly rate. Source: FWO Pay Guides.
Paid on top of the base rate. Amounts effective from 1 July 2026.
| Allowance | Amount | Frequency | Notes |
|---|---|---|---|
| Leading hand allowance | $50.58 - $96.02 | per week | Clause 18.2(b). $50.58 in charge of 3 to 10 employees, $75.65 for 11 to 20, $96.02 for more than 20. Paid for all purposes, so it goes into the annual leave payment before the 17.5% loading. Limited to leading hands classified at Grade 4 or below. |
| First aid allowance | $22.72 | per week | Clause 18.2(c), 2.03% of the standard rate. |
| Toilet cleaning allowance | $18.07 per week or $3.68 per shift | per week or per shift | Clause 18.2(d), 1.615% of the standard rate weekly or 0.329% per shift. |
| Vehicle allowance | $1.00 | per kilometre | Clause 18.3(a), where you are required to use your own vehicle during working hours. There is one rate only and no separate motorcycle rate. |
| Meal allowance | $14.64 | per meal | Clause 18.3(b), on overtime. Adjusted by the CPI take away and fast foods sub-group. |
| Laundry allowance | $0.72 | per day | Clause 18.3(c). Special and protective clothing under 18.3(d) is reimbursed instead, with no fixed amount. |
Set by Supported Employment Services Award 2020 (MA000103) and the NES.
Where this award goes beyond, or sits at, the NES floor.
An employee regularly rostered to work ordinary hours on a Saturday and/or Sunday, meaning not less than 10 such days in any 12 month period (clause 22.1(b)). The trigger is weekend work, not night work, so permanent afternoon shift Monday to Friday does not qualify.
Day workers get a flat 17.5% on the minimum hourly rate. Shift workers get the same flat 17.5%. The 17.5% is calculated on the annual leave payment itself (clause 22.2(b)), so for an employee on a Supported Wage System assessed rate the loading follows the assessed rate rather than the full grade rate. All-purpose allowances go in first (clause 18.2(a)). Run the numbers in the annual leave loading calculator.
No formal RDO accrual cycle in this award. Time off in lieu of overtime (TOIL) may still be available.
The Supported Employment Services Award sets your pay rates, but your paid leave runs on the National Employment Standards. Work out 4 weeks of holidays with the annual leave calculator, and your 10 days of paid sick and carer's leave with the personal leave calculator. To confirm which award applies to you and how it lifts entitlements above the NES floor, read our guide to modern awards.
The Supported Employment Services Award (MA000103) is the common name for the Supported Employment Services Award 2020. Industries, work types and exclusions are taken from the Fair Work Ombudsman summary.
Notes & exclusions. Your grade is only half the answer. Under clause 15.4(a) an employee with a disability may be paid a percentage of the clause 15.2 rate for their grade, assessed under the Supported Wage System in Schedule D, with a floor of $3.31 per hour worked. What the percentage does not do is cut your leave. Schedule D.8 applies it to the minimum wage only, so annual leave accrues in full under the NES: 4 weeks, or 5 weeks if you are regularly rostered on weekends under clause 22.1(b). The 17.5% loading is then worked out on the assessed payment, not on the full grade rate. Grade A ($316.30) and Grade B ($632.80) are real grades, for employees who cannot do Grade 1 to 7 work. Casual penalties compound rather than add, because Schedule B.2.2 takes a percentage of the loaded casual rate: casual Saturday is 187.5% and Sunday 250%. Casual overtime is additive instead. The award never states a casual public holiday rate, so we publish none. Night shift at 130% needs both employer agreement and a rotating roster (clause 21.2), and there is no permanent night shift rate in this award at all.
Each classification has its own pay grade. Use the FWO Pay Calculator for current dollar rates.
Penalty rates, leave entitlements and award-specific provisions under MA000103. Verified against the modern award text.
Penalty rates, shift loadings and continuous-shift eligibility on this page were verified against Supported Employment Services Award 2020 (MA000103) on the Fair Work Commission's awards.fairwork.gov.au.
For up-to-date pay rates by classification, refer to the FWO Pay Calculator. Modern awards are reviewed and varied periodically by the Fair Work Commission; check the source for the latest text.